SHIPPING

Please keep in mind that all Alinepromdress dresses are made to order to reduce waste and keep the costs low to our customers.Please keep in mind that all XARLUSAR dresses are made to order to reduce waste and keep the costs low to our customers. 
Our products can be sent all over the world. We usually use the air transport of DHL (www.dhl.com) and UPS (www.ups.com). The time of shipping varies with the distance of the shipment. And local carriers will also affect delivery time. Normally, the time of shipment to different areas are followings: 

The USA and Canada: 2-3 days, other countries in North America 4-6 days.
Europe: 3-4 days.
Australia and New Zealand: 3-4 days, other countries in Oceania: 5-6 days.
South America: 4-7 days.
East Asia and Southeast Asia: 2-4 days, other Asian countries: 4-7 days.
Africa: 5-7 days
Island countries on the ocean: 4-8 days

The above days are all working days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need this dress urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible. . 

THE SHIPPING FEE

Our shipping costs depend on the total amount of your order and the country the dresses will be shipped to.

Shipping costs to the US, UK, Canada, Australia are as follows

Order Value                          Shipping Fee
Up to $49.99                         $9.99
$50-$99.99                           $19.99
$100-$149.99                        $19.99
$150-$199.99                        $29.99
$200-$249.99                        $29.99
$250-$399.99                        $29.99
$400-$449.99                        $39.99
$450-$499.99                        $39.99
$500-$599.99                        $49.99
$600-$799.99                        $59.99
$800-$999.99                        $69.99
$1000-$1499.99                    $89.99
$1500-$1999.99                    $99.99
$2000 and above                   $129.99

We do not reimburse the customs duty charged by the country in which the customer is located. If there is a possibility that your country will charge customs duties, please state when you reply to the confirmation email. If there are any customs duties, please bear them by yourself.


PRODUCTION AND SHIP TIME:

Your order is confirmed with our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-2 business days. Then, each dress is made-to-order by our tailors. This can take up to 2-4 weeks. You can't rush artisan quality work!

Wedding dresses: 3-4 weeks.
Bridesmaid dresses: 2-3 weeks.
Prom dresses: 2-3 weeks.
Mother of the bride dresses: 2-3 weeks
Children dresses:2-3 weeks

Every dress is made-to-order, so the turnaround time is the same, whether you order a standard size dress or a made-to-measure custom.

After you understand the information above, you will better know how long it takes to get a dress. So we suggest you write a note or send us an e-mail to inform us of the date you want when you place an order. Then we can arrange the production better, and let you receive the dress as soon as possible. 
Once your order has been sent out, the shipping address can not be changed. So if you want to change the shipping address, please inform us as soon as possible. If you have to change the address, we can help you contact the express company, but it will incur costs, which will be borne by the customer. We will inform you of the tracking number after delivery, and you can check and track the order on the official website

THE RUSH ORDER

We can offer you the service of rush order for some styles, select the earliest date which you can choose on our product page. When the date you choose is very early, the system will calculate the extra charge for your dress automatically and has an obvious sign at the checkout page. But we will give you a 5% discount if you actually receive the dress on a very late date. We hope you do that. Placing an order earlier not only ensures that you have enough time, but also allows us to do it better.